Manual renewal configuration and processing

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Please note: renewals must be configured before you can follow these steps.

  • Click on customers
  • Click on policies
  • Find the policy that you would like to manually renew - click on the policy number
  • Click on renewal, then 'process renewal manually'
    Screenshot 2024-09-27 at 1.20.45 PM.png
  • The page will load your current quote. You can review, edit and modify your quote  by adjusting general information, policy limits, coverages, etc. You can then generate a renewal quote by clicking 'generate renewal quote'
    Screenshot 2024-09-27 at 1.22.32 PM.png
  • If you have an email action set up to fire when a renewal is quoted, this is when the email will be sent.
  • If you would like to issue a new policy from the renewal quote, you can do so by clicking on 'issue renewal from this quote'
    Screenshot 2024-09-27 at 1.24.14 PM.png


The new policy will take effect once the existing policy reaches its expiration date.

To Generate A Renewal Policy Dec

 

  • From the client, go to the policies section
  • Find the policy scheduled for activation 
  • Click on policy number 
  • The policy deck will automatically generate on the day of renewal 
  • You can also manually generate your policy deck prior to renewal date by clicking on 'generate policy dec'

 

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